To file a report call Ada County Dispatch at 208-377-6790
The Boise Police Telephone Reporting Units mission is to improve public service by giving citizens an easy, convenient way to file police reports.
Boise Police Telephone Report Specialists assist citizens over the telephone in reporting crimes. TRU receives hundreds of calls a week on everything from lost property to credit card fraud.
Since the 1980s, when the unit was formed, the department has found citizens prefer making a phone report for some types of crimes. The department has found that without TRU, some crimes may not be reported. The unit provides, not only a convenient service for citizens, but saves officers valuable time when a report may be called in by phone.
TRU Report specialists are civilian employees of the Boise Police Department, with training in customer service and report writing procedures. Knowledge of Boise City code, and various aspects of Idaho law is required. TRU Specialists take telephone reports and when necessary, route calls to the appropriate division within the Boise Police Department. If a citizen report does indeed require officer assistance, TRU will have an officer dispatched for more investigation.