Boise Police Department
News Release

William L. Bones
Chief of Police

Contact: BPD Media Relations Office


Tuesday, August 05, 2014

Boise Police launch use of TrackMole at National Night Out

     Boise Police have signed on to use a new internet-based service aimed at reuniting property owners with lost or stolen property.

      TrackMole is a free service, for the police department and for citizens, that uses serial numbers to track property. Several officers, including members of the Boise Police Property Crimes Unit, will be visitng neighborhood parties with information for residents considering using TrackMole.

      "Officers often recover lost or stolen property that we know is valuable to the rightful owner. But if that owner can't be found, it's frustrating to both officers and property owners. We hope this is a good option for all of us to solve that problem," said Captain Scott Mulcahy of the Boise Police Criminal Investigation Division.

      "It's happened that officers have recovered stolen or lost property even before the owner even knows it's gone. Our hope is people register their property, so whenever items go missing, for whatever reason, if it's found, it can be returned," said Captain Mulcahy.  TrackMole image

      What is TrackMole: TrackMole is a property tracking tool aimed at preventing crime and assisting local police departments and others by identifying owners of lost and stolen properties by using serial numbers. 

      TrackMole does not use an individual's address or phone number. Property owners can only be identified by name if the actual serial number of their property is entered into the system. TrackMole allows owners to recover their property when they lose it or have left it behind at places such as coffee shops, restaurants, taxis, airports, hotels, schools, parks, buses, or amusement parks.  As soon as the serial  number on the property is searched, the owner simultaneously receives emails from TrackMole stating where it is, who has it, and how to get it back.

      Estimates show less than 5% of owners record the serial numbers of their property, which is the main identifier police use to locate and return lost, stolen, and left-behind property to the rightful owner. 

      How do I find my serial number? 

      Most serial numbers are located on the back or side of items such as notepads, laptops and other electronic items. It is usually marked as 'serial number” or “SN”. Please make sure the number you enter is accessible on the outside and not password protected.  

      Do I need to list my home address and telephone number on TrackMole?

       No. the only information needed for your Trackmole account is your name and email address.        

      What should I do if I find someone’s property? 

      Run the serial number through TrackMole to see if there’s a match indicating the item has been activated as lost or stolen. If there is a match, you will be able to send a message to the rightful owner so they can retrieve their property. If there is no match, you may decide to turn it in to local law enforcement. is a service currently being utilized by a growing number of residents throughout the Northwest and beyond. 

       Where can I get more information? 

      For more information visit 

 From Trackmole,com:

          Did you know? 

•   Over 12,000 laptops are left in US airports each week. 

•   30 billion in cell phones were lost last year. 

•   Every 5.1 seconds a theft occurs, and a burglary happens every 14.6 seconds.